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Lead service line replacement collaborative

  • Lead service line replacement collaborative. Feb 23, 2018 · Steve Buchiere. While this first phase will be finished by Labor Day, it's part of a larger project to eliminate all lead water service lines in the city within five years, according to a press release. Coordinating and Implementing. S. Feb 22, 2021 · To assist water systems, elected officials, health professionals, and other key stakeholders with navigating these challenges to accelerating LSL replacement, the Lead Service Line Replacement Collaborative developed an online toolkit several years ago. Description: ASDWA held a series of eight webinars throughout February 2022 about lead service line inventorying. Construction-Related Impacts Like any construction in an urban environment, field practices can be organized to manage the impact on residents, individuals traveling through, and neighborhood businesses and institutions Rental Properties Landlords have different incentives to replace LSLs serving rental properties than owners of homeowner-occupied properties. Replacing lead service lines (LSLs) costs money. Systems inter- vice line replacement and can reduce lead lev- ested in developing a full LSLR program can find. The work of the Lead Service Line (LSL) Replacement Collaborative is grounded in the following principles: Learn more about getting started on a replacement program from the LSLR Collaborative's roadmap. community efforts to find and replace LSLs • A compilation of other resources and information that may be useful to community leaders, elected officials, drinking water professionals, public health professionals, and concerned consumers. The Collaborative does not advocate or take a position on the LCR. WAUSAU, WI (WSAU) — The Wausau Water Works Commission introduced a first draft of a lead service line replacement ordinance during Tuesday’s meeting at City Hall, which Public Works Director Eric Lindman says will eventually be required one way or another. , is Chemicals Policy Director. The city expects to replace more than 11,000 lead service lines in the 35 years at an estimated cost of $120 million. "Our (lead) levels are way down," said Nancy Quirk, the utility's general manager. The collaborative identifies and provides resources to assist in the development of a voluntary, community-based process for implementing a lead service line replacement program. Use of techniques that coat or line lead or galvanized steel service lines to comply with the replacement requirements is prohibited. Occupants should consider using filters meeting ANSI/NSF 53 certification for lead removal after a partial LSL replacement. May 6, 2024 · Lead Service Line Replacement Program. The revisions require all Public Water Systems to complete an inventory of all service lines connected The following offers a series of guiding questions and resources communities can use to help enhance the equity of their LSL replacements. Richmond is one of three localities in the commonwealth to The goal of the Lead Service Line Replacement Collaborative is to accelerate voluntary lead service line replacement in communities across the United States. Missouri American has located and replaced about 15% of St. The LSLR Collaborative identified the following opportunities to consider to support local utility and community efforts to find and replace LSLs: Ensuring communities have access to needed funding. The water leaving the treatment plants that serve Dec 14, 2023 · These are being made available to assist states and utilities with the implementation of proactive LSLR programs. Lead Service Line Replacement Collaborative Visual scratch testing Lead is a dull gray color and very soft. This can also result in inequitable replacement across a municipality, in particular along racial New York State Lead Service Line Replacement Plan. The Lead Service Line Replacement Collaborative is described as “a joint effort of 28 national public health, water utility, environmental, labor, consumer, housing, and state and local governmental organizations” that can provide resources for the LSL inventory. Learn more about the Guidance available from the EPA on equity is limited to eligibility criteria for LSL replacement funding. Homeowners in the East Trenton neighborhood who have registered for the Lead Service Line Replacement program and had their service line materials verified as needing replacement are eligible to apply for a 100% subsidy, or the full $1,000. Prior to reading this section, you should determine whether your community’s water utility is privately or municipally owned. The Lead and Copper Rule Revisions outlines LSL replacement requirements that a water system’s replacement program must meet, and there are other activities a community may choose to incorporate. D. With the reduction of lead in new plumbing material, the next large opportunity for reducing risk of exposure to lead in drinking water is the removal of LSLs. With 6 to 10 million LSLs to replace, cost estimates range from 16 to 80 billion dollars and likely will be borne by the water utility and the community. The Collaborative is in the process of updating its materials to reflect U. Sep 22, 2022 · Read the full article. Community records screening. The contractor, JMF Construction Inc. A service line may be owned by the system, the property owner, or both. Jan 3, 2019 · And your water utility will foot the bill. DC Water: Water Service Information (See image below). The Lead Service Line Replacement Collaborative recently released a five-step guide to help water utilities incorporate equity considerations into decision-making related to lead service line replacement. The $2 million is expected to cover work that started in July and will go through spring. org/lead-service-line-replacement-community-organizing-action. California received $250 million in FY 2022 Mar 8, 2023 · Description. Equity in Lead Service Line Replacement. Comments are closed. It does not advocate for specific regulatory or legislative changes related to lead in drinking water, but rather provides options for proactive engagement specific to Jan 12, 2023 · In December, the utility received $600,000 from the state bonding commission to replace 70 lines to private homes and businesses. The document includes discussions on funding sources, communication, LSLR considerations, and case studies. A guiding principle of the LSLR Collaborative is that lead service line (LSL) replacement initiatives should consider and address barriers to participation so consumers served by LSLs can benefit equitably, regardless of income, race, or ethnicity. The remaining $2 million in grant money will be provided to assist public water systems who lack the Oct 6, 2020 · That marked the 1,782nd utility-owned line replaced since January 2016, when the utility ramped up lead removal amid the Flint, Michigan, water crisis. Examples of lead service line mapping in larger cities include: Greater Cincinnati Water Works: Service Line Information. org). November 2, 2022. Boston Water and Sewage Commission: Lead Service Map. Under the law, a municipality is authorized to enter a person’s property to perform lead service line replacements after providing notice to the owner and any residents at least 72 hours in advance of scheduled work. 4 MB, About PDF) EPA 815-R-99-022, April 2000 Leaders in Lead Oct 21, 2021 · WSAU Mike Leischner Read the full article. Mar 8, 2022 · The H2Ohio Lead Service Line Repair Grant Program will give roughly $2 million to six towns with lead pipes that have been mapped and are ready for replacement. In 2021 US EPA published revisions to the Lead and Copper Rule that are intended to better protect children and communities from lead exposure risks and support efforts to remove lead from drinking water. Tap water sampling. Learn more: Steps to Minimize Lead Release during LSL Replacement. Currently, the City of Wausau is replacing lead service lines (LSL) when the City reconstructs streets. More information concerning testing and identifying service line material is available at the following links: Legal Factors. Find Out If You Have a Lead Water Service Line - Video Tutorial. The LSLR initiative is a partnership with the Department of Labor, four states, and 40 communities to provide technical assistance and support for lead pipe replacement. These plans must be sufficiently detailed to ensure a system is able to comply with the LSL replacement requirements, including: Strategy for determining the composition of lead status unknown service lines in its inventory; Apr 9, 2024 · Lead Service Line Replacement Collaborative Watch the webinar here and download the slides. Congress banned use of lead pipes in 1986. Until more is known, the Collaborative does not recommend water testing for the sole purpose of conclusively identifying whether or not an LSL is present. On August 4, 2022, the U. . The service will be paid for using the $274,000 Drinking Water Asset Management grant the city Take the Service Line Inventory Survey . Replacement. Basic/visual identification. Commissioners approved a $264,901 contract with White Cloud, Mich. These pipes are the primary source of lead Identifying Service Line Material - LSLR Collaborative. C. The Bipartisan Infrastructure Law allocated $15 billion for LSL replacement and anticipated improvements to EPA’s Lead and Copper Rule will likely mandate removal within 10 years. The city’s responsibility starts at the water Presents resources to help communities develop and implement replacement programs, including a "matchmaking survey" to connect health departments and drinking water utilities and materials on enhancing equity in lead service line replacement. Documentation must include an identification of the portion(s) owned by the system and portion(s) owned by the customer. By October 2024, water systems will submit LSL replacement plans to their state primacy agencies. Understanding the location of residential rental properties will inform program choices to reduce disparities, including potentially who is eligible for subsidies to help cover the cost of LSL replacement when customers are expected to pay a portion. Water utilities are required to instruct residents how and when to flush their water pipes during and after LSLR. Line Replacement. . Links to external resources do not constitute an endorsement from the Collaborative. Feb 7, 2023 · The EPA has launched the Lead Service Line Replacement Accelerators (LSLR) initiative to achieve 100% lead-free water systems. The work of the LSL Replacement collaborative is grounded in the following principles: Removal of lead service lines in contact with drinking water provides an opportunity to significantly reduce the risk of exposure to lead in drinking water. Even a very strong magnet will not stick to lead. Guide to Equity Analysis. It reflects the 2000 Revisions to the Rule. While the focus of this section is mainly lead service line (LSL) replacement at a single-family detached-home, some multi-family and commercial structures also have LSLs. This section is intended to give communities an overview of the legal questions that need to be considered when embarking on a lead service line (LSL) replacement initiative in the community. Step 1: What activities does an LSL replacement program include? Step 2: What aspects of an LSL replacement program. Oct 24, 2022 · CDPH Webinar – Lead Service Line Replacement CollaborativeWebinar date: October 24, 2022. 3. May 14, 2021 · The Lead Service Line Replacement Collaborative has updated their website and developed new webpages describing the LCRR and how the new rule can be leveraged to help accelerate lead service line (LSL) replacement. Water Service Line Inventory – Website Resources On 2021 US EPA published revisions to the Lead and Copper Rule that are intended to better protect children and communities from lead exposure risks and support efforts to remove The Water Research Foundation reported inconsistent results with water testing to identify leaded portions of service lines. Among other benefits, developing LSL replacement Approaches to Lead Service. Congress banned the use of leaded solder in 1986. Before 1950, many service lines — the small pipes that Feb 25, 2021 · Alternatively, municipalities that require full lead service line replacement, but leave the onus on homeowners to pay the cost of private-side removal, put an unfair burden on low-income and middle-income communities who simply cannot afford it. This money was used to assist homeowners with the cost of replacing their PLSLs. Excavations should be The company said it received an order from the Indiana Utility Regulatory Commission granting it permission to launch a five-year, $22. These contaminants primarily enter drinking water through corrosion of service lines, fixtures, or plumbing. -based B&B Environmental Services, LLC to perform hydro excavating as part of a Distribution Systems Materials Inventory project to determine water service line materials in the city. State rule changes from earlier this year require local utilities to replace all lead and galvanized water service lines between the publicly-owned water main and a resident's water meter by 2040 at an average replacement rate of 5% per year. Behind race, wealth and income are top indicators of inequity in the United States. 15, 2021, with an implementation date of October 2024. 3 million. Accelerating full replacement of lead service lines (LSL) – the lead pipes that run from the drinking water main under the street to homes – is a priority for EDF. Written documentation of the material evaluation conducted and the number of LSL in the distribution system. Missouri American Water, along with utility companies across the state, has been tasked with finding these service lines by 2024. Nearly 500 lead service lines will be removed and replaced in these neighborhoods. Nov 15, 2022 · Guest post from Mason Hines, Mediator with RESOLVE and Facilitator for the Lead Service Line Replacement Collaborative. Through their basic water bills, customers typically fund the costs of developing an inventory of LSLs, designing a replacement Nov 4, 2019 · In 2018, the Town was awarded a $611,363 Lead Service Line Replacement Program, or, LSLRP grant to assist with the cost of the water line replacement for eligible homes. Notification and Reporting Requirements for Partial Lead and Service Line Replacement under the Lead and Copper Rule (PDF) (26 pp, 1. EPA has revised this rule multiple times since 1991. Flushing. These cases often occur when the utility does not own the full LSL and is unable to obtain permission from the property owner to replace their portion. Leaded solder – Solder is used to connect copper pipe and fittings. Prior to restoring water service, thoroughly flush the service line prior to use by occupants at a high velocity and clean out aerators. One of the guiding principles of the Lead Service Line Replacement Collaborative is that lead service line replacement initiatives should consider and address barriers to participation so consumers served by LSLs can benefit equitably, regardless of income, race, or ethnicity. EPA issued guidance to help states revise their definitions to ensure the LSL replacement funds available through the 2021 Infrastructure Investment and Jobs Act are provided to communities that need to be prioritized for LSL replacement. It is important to consider the potential equity Lead service line replacement at rental properties has its own set of unique challenges, including hard-to-reach property owners, lack of incentives, and other barriers. Strategies to Achieve Full Lead Service Line Replacement (pdf) (544. Nov 9, 2019 · The LSLR Grant Program helps homeowners get lead out of their homes by replacing lead water service lines. 2017 Wisconsin Act Jul 31, 2019 · PERRY — More than $550,000 in state funding will help the village replace lead water lines. 2021, C. Read the full article. Resource and Data Sets. It is also important to ensure that proper safety precautions, such as following the AWWA Lead Service Line Replacement Standard C810-17, are taken during replacement. Environmental Protection Agency released guidance on conducting a lead service line inventory for compliance with the revised Lead and Copper Rule. The LSLR Collaborative encourages local communities to accelerate the full replacement of lead service lines (LSLs) through a collaborative effort at the local level. The grant program was introduced by DPU in 2018 and is now in its second phase. , occupant, building/property owner, plumber, and water utility) have a common understanding of the task at hand, how this new task is being integrated into existing practice, and how Jan 10, 2017 · EDF joins with 22 organizations to launch Lead Service Line Replacement Collaborative. The work of the Lead Service Line (LSL) Replacement Collaborative is grounded in the following principles: Pursue a full LSL replacement. Excavation. The work of the Lead Service Line (LSL) Replacement Collaborative is grounded in the following principles: On January 15, 2021, the Environmental Protection Agency (EPA) published revisions to the Lead and Copper Rule (LCR) – the federal regulation designed to control lead and copper in drinking water. Flushing the new service line upon installation (construction crew): After all connections have been completed, flush the water from an outside connection (such as hose-bib or hose leading from the house side of the meter Apr 14, 2023 · The development of a plan to replace lead service lines in conjunction with other city projects and/or prioritizing at risk or disadvantaged communities as well as other activities related to the incorporation of service line information into the water system’s Asset Management Program. See the original post here. Jul 27, 2017 · drinking water mains. As multi-family settings complicate several aspects of coordination and line replacement, they are addressed separately. The LCRR was published Jan. partial replacement. This report details the implementation of the LSLRP, resources and techniques for identifying lead service lines throughout the state, the estimated cost of replacing lead service lines, and provides recommendations on methods for evaluating the status of LSLs present and The challenge of legacy lead service lines. Tom Neltner, J. The city plans to apply for another loan to continue the program once the $2 million is used. Counting and Communicating the Number and Location of LSLs. Economic and Employment Status. Pros/cons of lead service line identification tools. The lead components are mostly found in older water connections leading to residences, said Village Administrator Matt Jensen on Monday. GENEVA — The city is looking to replace lead water- service lines in the coming months. Financial assistance up to $2,500 can be awarded for direct costs for lead service line replacement. The service line is comprised of two sections, the city’s portion, and the private property or home owner’s portion. Or. equity. Join NLC and the Lead Service Line Replacement Collaborative (LSLRC) as we host our third tele-town hall for local officials to dig deeper into the U. Protective measures to minimize lead exposure. Lead pipes - Lead service lines, the pipe that connects the water main under the street to a building’s plumbing. “The program is set up to Jan 17, 2017 · In addition to MWRA’s Lead Loan Program , the Lead Service Line Replacement (LSLR) Collaborative is an excellent resource for communities as they continue to rehabilitate critical water infrastructure. To this end, the LSL Replacement Collaborative recently Communicating about Lead Service Lines: A Guide for Water Systems Addressing Service Line Repair and Replacement Message maps could be useful in this process because they provide “at a glance” views of messages that all your partners and staff members can use when working with the public. Making lead service line replacement a condition of return-to-service when structures are renovated or returned to occupancy. Helping consumers make informed decisions. Homeowners can test their own lines or have city staff do so for them. Make an Appointment (Limited Appointments Available). If scraped with a key it will turn a bright silver color. Teaming up with the "Vital Streets Program," the city will double-up on the effectiveness of replacements by timing them with road construction What is a Private Lead Service Line? The water service line is the pipe that carries water from the water main, which is usually located in the street, to your home. The use of bottled water for consumption may be an The challenge of legacy lead service lines. Meet a 15- or 20-year LSL replacement schedule: Achieve a replacement schedule average 5% per year starting in 2021 totaling not more than 20 years for replacement of all LSLs, unless the system has an A service line is a pipe that runs between the system’s water main and a building inlet. (www. EPA's guidance. Apr 18, 2024 · This guidance provides a discussion of the LCR requirements related to lead service line replacement. Annually, complete the NJDEP LSL Reporting Form documenting that 7% of the LSLs have been replaced. lslr-collaborative. Communicating about lead service line (LSL) replacement is complicated and involves multiple partners listening to their respective publics, sharing their expertise and what they learn with each other, and ultimately working collaboratively to disseminate a clear shared vision for LSL replacement. Employment, poverty, median income, and government assistance data can identify low-income households within communities that may be prioritized in an LSL replacement program. Public health (PH) agencies are an important partner to water systems in this effort, and they can provide support and expertise through: risk. service line. Oct 6, 2023 · The site visits to lead service line replacement projects in D. Some of the webinar topics include: an overview of the Lead and Copper Rule, the challenges that small systems face with LSL inventories and replacements, funding for such work, and more. View the plan for replacing lead service lines in New York State. Under the Lead Service Line Replacement Law (P. LSLR Collaborative toolkit to plan and implement voluntary full replacement of lead service lines - lead pipes connecting water mains to homes, schools, and other buildings. g. els at the tap more rapidly and consistently than helpful information on the Collaborative’s website. Engaging other lead poisoning prevention programs. Requiring LSL replacement when opportunities arise. “We are excited to launch our lead service line replacement program,” said Citizens Energy president and CEO Jeffrey Harrison. Service lines can be made of a variety of materials, such as plastic, copper, galvanized metals, or lead. The Lead Service Line Replacement Collaborative is a joint effort of 25 national public health, water utility, environmental, labor, consumer, housing, and state and local governmental organizations to accelerate full removal of the lead pipes providing drinking water to millions of American homes. , hopes to complete about half the work yet this fall and the remainder in the spring, working east to west Jan 15, 2021 · EPA established the Lead and Copper Rule in 1991 to reduce exposure to lead and copper in water. Green Bay last installed lead pipes in 1944 and began replacing them in 1990, when the city had 4,400. There are two types of lead service line replacement (LSLR): (1) Full LSLR = when there is no longer any lead pipe or material in the service line upon completion of the work. Connections Article, Publications. 1 million or more homes and businesses to community drinking water mains. 7 KB, October 2019) . highlighted the tangible impact of the collaborative’s work and insights from Denver Water and the Justice40 Accelerator mission underscored the importance of not only technical solutions but also the human element in addressing the LSL challenge. The site contains resources pertaining to all steps of the process: The Collaborative was created to expedite voluntary LSLR in communities to Oct 20, 2021 · JACKSON MI – The city of Jackson has launched a service to help residents “stay in the loop” as it replaces lead water service lines. when the utility rehabilitates the main line and only replaces the portion of the service line under the street or when a line on private property leaks. A key partnership is helping the city streamline the work. With resources available, a pending mandate, and a roadmap provided by the Lead Service Line Replacement Collaborative, the country can reach the Biden Subject Here, using the SubjectStyle. When lead service lines are replaced, water utilities are required to provide residents with a water filter certified to reduce lead and replacement filters, as needed. The roadmap poses a Preparing information, tools and models for lead service line replacement, public engagement and collaboration, funding, and other topics useful for drinking water utilities, public health officials and community leaders; Providing information on lead service line replacement options that are achievable, cost-effective and safe for residents; Lead collaborative offers guide to consider equity in lead line replacements. The $554,112 will help the village locate the components and replace them proactively. Environmental Protection Agency’s (EPA) revision to the Lead and Copper Rule published in the Federal Register January 15, 2021. The Collaborative is a joint effort of 28 national public health, water utility, environmental, labor Mapping LSLs: Charting a path to engage a community. The Lead Service Line Replacement Collaborative is a joint effort of 28 national public health, water utility, environmental, labor, consumer, housing, and state and local governmental organizations to accelerate full removal of the lead pipes providing drinking water Policies. Case studies. Effective communication and coordination with community members is an important piece of any replacement program to help people understand the risks posed by lead service lines 2. City residents can learn what they need to know about the lead line replacement program community efforts to find and replace LSLs • A compilation of other resources and information that may be useful to community leaders, elected officials, drinking water professionals, public health professionals, and concerned consumers. might have disparate impact and why? strongly recommended to “Avoid partial lead service line replacements and proactively engage in a lead service line replacement program” In prior years the Utility obtained a Safe Drinking Water Loan through the Wisconsin DNR. Nationwide, lead service lines connect an estimated 6. In the city of Detroit, lead service lines are most likely to be found in single-family homes built before 1945. Ordinance: Mandatory Replacement of Lead Service Lines (September 10, 2019) Sep 3, 2019 · Over the next five years, Rockford Water plans to replace about 2,500 of its 14,000 known lead service lines, focusing on the highest risk pipes first. Water mains maintained by the various water districts in the Town of North Hempstead have all since been replaced, however, individual lead service lines connecting homes to Jan 10, 2020 · Phil Murphy signed a bill into law on Thursday to allow municipalities to enter New Jersey homes to replace lead service pipes. Step-wise lead service line identification approach. L. Unsafe procedures and incomplete remediation inside the house can result in increased lead exposure – for both the resident and potentially the workers. Joseph’s known and suspected lead service lines. Advance preparation improves delivery of accurate and useful information to target community members. Needed Funding. A guiding principle of the Collaborative is that lead service line (LSL) replacement initiatives should address barriers to participation so that consumers served by LSLs can benefit equitably, regardless of income, race, or ethnicity. 183), signed in 2021, a lead service line is a water supply connection that is made of, or lined with, a material consisting of lead, and which connects a water A massive lead-line replacement project is underway in Grand Rapids, as the city plans to remove more than 2,000 lead service lines this year. Redirecting to https://cleanwater. Jan 27, 2023 · EPIC is a member of the Lead Service Line Replacement Collaborative, a joint effort of national public health, water utility, environmental, labor, consumer, housing, and state and local governmental organizations to accelerate full removal of the lead pipes providing drinking water to millions of American homes. DULUTH — This week, Duluth began work on a pilot project to replace lead water service lines along a six-block stretch of East Eighth Street at a cost of nearly $1. The City then offers to homeowners on those streets to replace any lead service lines on their property with the LSL service However, the location of many lead pipes are unknown. This webinar was sponsored by the California Department of Public He What is the Lead Service Line Replacement Collaborative? The LSLR Collaborative is a group of 25 national public health, water utility, environmental, labor, consumer, housing, and state and local government organizations driven by the goal of accelerating voluntary LSL replacement in communities across the United States. Some specific examples of project deliverables The Bipartisan Infrastructure Law (BIL), also known as the Infrastructure Investment and Jobs Act (IIJA) of 2021, provides $15 billion nationwide in funding through the Drinking Water State Revolving Fund (DWSRF) for lead service line (LSL) identification and replacement for over the next five years. Preliminary records screening. short-term elevated levels of lead following ser- Line Replacement Collaborative. The risk of false-negatives and false positives is too high. WAUSAU, WI (WSAU) — Lead service lines in a Central Wisconsin city could soon be replaced at a much faster speed. 7 million effort to replace customer-owned lead service lines at about 2,500 homes. Eighteen of the Collaborative’s 27 members submitted comments on the proposed rule requesting a wide array of major and minor changes to the proposal, illustrating how this rulemaking is perceived as an opportunity to advance lead service line (LSL) replacement. accelerate lead service line replacement in communities across the United States. Lead pipes were also used in inside plumbing but it is unusual. Description: One of the guiding principles of the LSL replacement collaborative is that lead service line replacement initiatives should consider and address barriers to participation so consumers served by LSLs can benefit equitably, regardless of income, race, or ethnicity. The Collaborative is also hosting a webinar, New Resource: Leveraging the LCR to Accelerate LSL Replacement, on May 26 th from 3:00 community efforts to find and replace LSLs • A compilation of other resources and information that may be useful to community leaders, elected officials, drinking water professionals, public health professionals, and concerned consumers. Successful full lead service line (LSL) replacement is most efficiently accomplished when all parties (e. May 26, 2021 · National League of Cities and the Lead Service Line Replacement Collaborative Watch the recording here. The Detroit Water and Sewerage Department (DWSD) estimates there are more than 80,000 lead service lines delivering water to homes in Detroit. The city has received a $536,000 state grant that allows the lines to be replaced at no cost to property owners, officials said. For over six years, RESOLVE has convened the Lead Service Line Replacement Collaborative, a joint effort of 28 national public health, water utility, environmental, labor, consume r, housing, and state and local governmental organizations to The goal of the Lead Service Line Replacement Collaborative is to accelerate voluntary lead service line replacement in communities across the United States. Lead Service Line Replacement Collaborative: This website is intended to be a resource for community leaders, elected officials, drinking water professionals, and public health professionals, but also includes information for individual consumers. lr mu ni ei xc pr nb ut uk wa